FAQ

Pre-launch/ Pre Order Questions

We are finally taking pre-orders for our first launch for Big Beach Towels. Each towel is $60 + shipping and handling.

Pre-Order Window will remain open for 2 weeks. 

Manufacturing will spend about 22 days in producing our first batch of towels.

There is a waiting period as we will be producing your towel fresh. Our goal is to begin shipping in April 2021.

These towels are not sitting in a warehouse for days waiting to be ordered. It's also not a "print to order product" either. We are in the beginning stages of our company and it takes a little bit of time to roll things out. 

Towel Arrival is 4-6 weeks after ordering.

After that we will begin maintaining an inventory of top sellers on Amazon Prime bringing shipping to 2 days or less! 

General FAQ

Q - How Big Are The Towels?

Our towels are 7ft by 6ft large. 

Q - Are you adding more school colors?

Yes, once interest hits 50 or more for a specific school we will add the team colors to our inventory.

Q - Who do you use for shipping?

We will be using Amazon Prime after pre-launch season is complete. You will be able to shop our site and be redirected to Amazon to fullfill your order. 

Q - How do I order in bulk? 

Please contact us for bulk orders. 

Q - My towel is damaged how do I return it?

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Q - I hate my towel, how do I get my money back?

We want you to love your Big Beach Towel. If you don't, return it or exchange it for free even if you have used it. No questions asked. We'll even pay for return shipping.

We stand behind our product and know you'll love it. Simply contact us and we will send you a return label.

Q - Do orders come with tracking? 

Yes, all orders come with full tracking via Amazon Prime. You will get an email with your tracking information.